Frequently Asked Questions

Registration and Studio Policies

Why do I need a new account? I thought I already had one.


There are two common reasons you are being asked to create an account: 1 - You haven't set up an account with our new scheduling software. In October 2021, we changed scheduling software from Mindbody to ScheduleBliss. If you were a student with us before October, we automatically transfered your account, along with any credit, class cards, and memberships you have to the new platform. You should have recieved an email about this but if you didn't, please be in touch. or... 2 - You are trying to access our Pre-Recorded Class Library and the login information that you normally use to register for our In-Person and Livestream classes isn't working. The library uses a different software and payment processing system than the software that we use for our weekly classes and workshops. It has its own separate pricing structure, which means the membership, passes, or class cards that you use for our weekly classes won't work in the library. A different, separate account is needed.




How do I join a Livestream class?


Register for a livestream class through Schedulebliss. Once you register you will receive a confirmation email with the link to the class. Simply click the link in your email a few minutes before class begins and you will be directed to the online studio space. Can't find the email? No problem... You can also access the class by logging into your Schedulebliss account and following these steps: Click on 'My Account' on the top menu bar Click on 'My Schedule' Click on the class you wish to join and it will direct you to the online studio space. For a tutorial on how to set up an account, register, and access classes, see the video below the FAQ section.




Why is the same class repeated back-to-back on the schedule?


You have the option of taking these classes in person or online. Register for the format you prefer. Note that the in-person option is limited to ensure safe distance between students. If you want to take the class but the in-person listing is at capacity or you prefer to practice virtually, then consider signing up for the livestream listing instead.




How do I cancel my class / workshop registrations?


To cancel, follow these steps:

  • log into your Schedulebliss account
  • Go to "Your Account"
  • Click "My Schedule"
  • Click "cancel" on the appropriate class or workshop you want to withdraw from
Please note our cancelation and refund policies below: Live-Stream Classes No charge, cancel anytime. In-Person Classes Please cancel with more than 4-hours before the start of class to be refunded. Cancelations made within 4-hours of class will not be refunded. This policy ensures that our teachers get paid while we keep our class sizes small during the covid-19 pandemic. Workshops and Special Events If you cancel more than a week before the event, we will happily give you a 100% refund. If you cancel 1 week or less from the date of the workshop, we will give you a refund if we are able to fill your spot. If we can't fill your spot, you will receive a 50% refund. If you don't show up we will not be able to give you a refund.




What are the guidelines for practicing at the studio in-person right now?


Please note the following if you plan to take In-Person classes at the studio:

  • Register prior to arrival as there are limited In-Person spaces available.
  • You must be vaccinated for Covid-19. If you are not vaccinated please join us in our Livestream or outdoor classes.
  • Please wear a mask upon entry and during practice.
    • This may change based on local and public health guidelines and teacher comfort.
  • Bring your own mat.
    • We have a few loaner mats if you forget
    • We offer mat storage
      • $10 / month for non-members and Tier 1 members
      • $5 / month for Tier 2 members
      • Free for Tier 3 members
  • We will be following CDC guidelines for keeping our props clean for community use but it's never 100% safe. You are welcome to bring your own props if you prefer.
  • Be mindful of keeping 6 feet between yourself and others.
  • Refrain from participating if you have symptoms or if people you've been close to have symptoms.
    • Note, if you must cancel within 4-hours of class due to illness the cancellation policy does not apply and you will be fully reimbursed. Please reach out to us in that circumstance and we will reimburse you.




Why doesn't my membership or class card work for the Pre-Recorded Class Library?


The Pre-Recorded Class Library is its own separate thing. The membership or class card you use for our weekly classes can't be used for the pre-recorded classes. To access the pre-recorded classes you will need to make a separate account through the pre-recorded class library and make your pre-recorded class purchases there.




What stuff do I need to practice from home?


If you're joining our Livestream classes then you would benefit from the following props. We've listed alternatives in case you don't have these things at home: Yoga Mat Alternative: practice directly on the floor, a rug, or a folded blanket 2 Blocks Alternative: stacking books, large mason jars, canned food Bolster Alternative: bed and couch pillows, 2 pillows in 1 pillow case, rolled up blanket or beach towel Thick Yoga Blanket Alternative: throw blanket or large bath or beach towel Yoga Strap Alternative: long scarf, belt, pet leash, webbing




What is your cancellation policy?


Please note our cancelation and refund policies below: Live-Stream Classes No charge, cancel anytime. In-Person Classes Please cancel with more than 4-hours before the start of class to be refunded. Cancelations made within 4-hours of class will not be refunded. This policy ensures that our teachers get paid while we keep our class sizes small during the covid-19 pandemic. Workshops and Special Events If you cancel more than a week before the event, we will happily give you a 100% refund. If you cancel 1 week or less from the date of the workshop, we will give you a refund if we are able to fill your spot. If we can't fill your spot, you will receive a 50% refund. If you don't show up we will not be able to give you a refund.




What is the COVID-19 safety protocol at the studio for In-Person classes?


We are doing our best to provide a safe environment and want to be transparent so you can make an informed decision about your exposure. We’re following local guidelines and CDC recommendations, and are also guided by our teachers' comfort and our students’ feedback. We have upgraded our air filtration to mitigate the spread of COVID-19 in accordance with CDC recommendations. Class sizes are limitted so that there is at least 6 feet between students. Currently, we are asking that everyone arrive and practice with their masks on, covering both their mouth and nose, at all times. We are asking that all indoor participants be vaccinated for COVID-19. COVID-19 is quite fragile and degrades quickly on surfaces. Generally, it is not spread through sharing items and can be easily destroyed with soap and water. With this in mind, we ask that all students wash their hands frequently. Blocks will be cleaned between each use. Pillowcases will be used on bolsters. Pillowcases and blankets will sit for a day before being used again, which is likely all that is needed to eliminate the presence of any live COVID-19. We ask that you bring your own mat - you can rent mat-storage at the studio for $10 a month. If you are a Tier 2 member, mat storage is $5 a month and it is free for Tier 3 members. You are welcome to bring your own props if this would make you more comfortable. One way to carry your props conveniently is by rolling your yoga blanket into your mat and securing your roll with a yoga strap. You can carry your yoga blocks and pillow case in a separate bag.




How do I find out how many passes I have left on my account?


- Download the ScheduleBliss mobile app - Tap the menu button - Tap "Your Account" - Tap "Passes"





For In-Person Classes, we ask that you.png

Information About Classes

What is the difference between Yoga 1, 2, and 3?


These titles are intentionally vague to give room for our teachers to share what is currently exciting them in their own practice and lives. Rather than focusing too much on the level, we recommend taking a bunch of classes until you find the levels and teachers that you resonate with most. With that said... here are some basic parameters: Level 1 These classes tend to be slower moving with simpler physical movements and more explanation about how to approach the practices. They are great for reviewing or learning the basics. Some of our most seasoned students regularly attend... and it's a great place to start if you are brand new to yoga. Level 2 These classes may include more challenging physical postures and less explanation, however they may still be slow-going or relatively simple in order to sink into subtlety. Compared to level 1, you can expect more weight bearing postures that require some amount of balance and strength, such as downward facing dog. Level 3 These classes can be really fun for those of you who want to geek out on the practices by going into greater detail or for those of you who need less explanation and can move more fluidly between postures. Depending on the day, the teacher may suggest much more phsycially demanding postures, such as handstands, or might go super deep into meditation - both very challenging practices! Great for yoga geeks and seasoned movers.




What other types of classes do you offer?


Specialized Classes Functional Strength is taught by a group of rotating teachers who share their passion for functional movement, pilates, and other creative body-weight movement practices. This class is great for those who want to infuse mindfulness into their strength training and would be very supportive to those of you who are naturally flexible. Yin Yoga focuses on yielding and generating flow through deep stretching. Stretches are held for several minutes. This intense practice can be beneficial for those of you who are tightly wound. Please take extra caution if you are naturally flexible and talk with the teacher about how to support yourself so you don't overstretch. Gentle Yoga: Restore and Renew is a slow-paced class, perfect for when you need both: movement and rest. This class focuses on unwinding tension and settling the nervous system. Depending on the focus on a particular day, the class may lean more toward gentle movements or more toward resting in supported postures. This restorative class will promote deep relaxation so that you can sink into and soften your mind and body. Great for anybody who craves it and specifically helpful for folks who are experiencing stress and chronic pain. Seasonal Classes We regularly host classes to celebrate natural rhythms, such as solstice and moon-phase classes. We also host a few holiday classes every year and donate the proceeds to organizations and indivuals doing amazing work in the community. Workshops Keep an eye out for our upcoming workshops from in-house and visiting teachers. This is a great opportunity to deepen your practice and knowledge. We regularly offer workshops on Ayurveda, post-natal support and recovery, anatomy and functional movement, yoga practices, and much more.




Do you have classes for specific groups, i.e. BIPOC-only classes, Yoga for Pregnant People, Folks with Chronic Pain, etc?


Yes! We offer classes for specific groups of people with shared experiences and identities. This programming shifts as we receive feedback from our communities about what is wanted/needed and as we have the appropriate teachers. Pre and Postnatal Yoga Pregnant people can attend our prenatal classes taught by professional and well-seasoned birthworkers. Build community and prepare your body and mind for birth. If you recently gave birth, check out our Postpartum and Restore Your Core series'. Identity-Based Classes ( BIPOC-Only, LGBT2SQ, etc) These classes are refuges for folks to turn their attention toward their practices within the safety and comfort of their peers. There is a lot of energy that gets zapped by being in a general group class when you are one of the few Black or brown people in the room or the only non-binary or trans person in the room. Being in a class where your identities are better reflected by the teacher and students can facilitate relief, a sense of belonging, and the ability to focus energy inward and on your practice. Please check out the schedule to see our current identity-based offerings. Chronic Pain, Stress, and Trauma We offer several classes that are great therapeutic and accessible options. Accessible Yoga (formally, Aging Gently) is great for folks who have a hard time getting up and down from the floor. A chair is used throughout class to sit in and to help with balance during standing postures. The class is taught at a slower pace. It is available on a sliding scale to consider fixed-income. Gentle Yoga: Restore and Renew focuses on gently unwinding tension and resting deeply in well-supported postures. The practice focuses mostly on settling and balancing the nervous system. Yoga 1 is taught by seasoned teachers who have in depth training in trauma-informed approaches and anatomy. Great for folks who are healing physically and emotionally.